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Refund & Return Policy
Refund & Return Policy
Return Eligibility
Returns are accepted under the following conditions:
- Item is unused and in original packaging
- Return request submitted within 30 days of delivery
- Product is in resalable condition
Non-Returnable Items
- Customized or OEM / ODM products
- Bulk orders marked as final sale
- Installed or modified products
Return Process
- Contact our support team to request a return authorization
- Provide order details and reason for return
- Approved returns will receive return instructions
Unauthorized returns will not be accepted.
Refund Processing
- Refunds are issued after inspection
- Original shipping fees are non-refundable
- Refunds are processed to the original payment method
B2B Notice
Return and refund terms for wholesale or distributor orders may differ and are subject to individual agreements.
