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Home > Refund & Return Policy
Refund & Return Policy

Refund & Return Policy

Refund & Return Policy

Return Eligibility

Returns are accepted under the following conditions:

  • Item is unused and in original packaging
  • Return request submitted within 30 days of delivery
  • Product is in resalable condition

Non-Returnable Items

  • Customized or OEM / ODM products
  • Bulk orders marked as final sale
  • Installed or modified products

Return Process

  1. Contact our support team to request a return authorization
  2. Provide order details and reason for return
  3. Approved returns will receive return instructions

Unauthorized returns will not be accepted.

Refund Processing

  • Refunds are issued after inspection
  • Original shipping fees are non-refundable
  • Refunds are processed to the original payment method

B2B Notice

Return and refund terms for wholesale or distributor orders may differ and are subject to individual agreements.